REFUND POLICY

Website Design Services

Easy Computer Systems, LLC provides a 100% satifaction guarantee for all Website Design Services. If you are not satisfied, PRIOR TO US RECEIVING FINAL APPROVAL and YOU (the customer) RECEIVING THE FINISHED PRODUCT, Easy Computer Systems will refund your entire purchase. All customers have the opportunity to review the final draft of their website prior to accepting delivery, no refunds will be issued or granted after website files have been delivered or loaded to a web hosting service.


Web Hosting Services

Web hosting services are non-refundable unless services have been paid for and become unavailable for an extended period of time. Web hosting services are not prorated and any part of a month constitutes usage for the current calendar month.


Internet Marketing, Graphic Design, Video Creation, Content Writing Services

No refunds are available for any of the specified services listed here once work has been started or has been completed and delivered unless otherwise stated in writing.


Software Services / Business Applications

If you are not completely satisfied within thirty (30) days of your initial registration, Easy Computer Systems, LLC will fully refund the amount paid during the initial thirty (30) days.

No refund requests will be considered once account has been activated, access granted, and the initial thirty (30) day guarantee has expired unless otherwise stated in writing.


Technical Support / Computer Services

No refunds are available for technical support services. Computer repair services with a no fix, no fee guarantee applies when we agree to fix a device for an agreed price and we are unable. No fee does not apply to parts. Any parts used in the attempt to fix a device will need to be returned in order for the no fix, no fee to apply.


Third Party Services

Any and all fees paid to a third party and not Easy Computer Systems, LLC for services (i.e. Management Services, License Fees, etc) are subject to their payment terms and refund policies.



Questions regarding our refund policy?

Contact us